Terms and Conditions

Cancellation – Changes

1. Any discounted fares, promotion fares, sale fares and package deals are non-transferable and non-refundable.
2. Promotional trips issued as a donation, sponsoring or prizes are personalized and non-transferable.
3. Vouchers / Gift Certificates are non-refundable.
4. In general it is possible to transfer a ticket to somebody else. By doing so you are obliged to pay a change fee for each event of change, depending on the type of trip (10€ for a day trip, 20€ for a multi-day trip, 50€ for cruise/airplane trips).
5. Subjected to availability, it is possible to change the city of departure. By doing so you are obliged to pay the difference fare (if any) and a change fee for each event of change, depending on the type of trip (10€ for a day trip, 20€ for a multi-day trip, 50€ for cruise/airplane trips).
6. Cancellation and voucher conditions are as shown . Two refund options available are:
   • Voucher refund: by selecting this option, a non-transferable voucher will be provided, which can be used for future multiple purchases with KDev Touristic. The voucher shall have a validity of 6 months, after which it is irreversibly disabled. Any unused balance is automatically fortified.
   • Money refund: by selecting this option, a refund will be processed by KDev Touristic within 5 working days. The bank account details used for the payment have to be provided, in order to receive the money back.
7. Cancellation of a trip booking by you is irreversible. The following cancellation and refund policies apply.
8. There can be no refund requirement when in the trip or after.

9. Under the conditions of not reaching the minimum required number of participants, KDev Touristic has the right to cancel or delay the trips. The participants will be informed via email and/or phone in the case of cancellations and delays. The refunds will be completed in 5 working days after the cancellations and delays. Refunds will be done as bank transfers in Euros from Europe banks only.

How to act during the trip?

1. We will use a bus door only one way. We will get on the bus through the back door and get off through the front door.
2. Before the bus comes we will make a one line queue with a 1,5 meter social distance from each other and will always keep this distance while getting on and off.
3. Wear your mask at all times inside the bus.
4. We will not use the bus toilet. But don´t worry we always make enough breaks at petrol stations.
5. The travellers will not contact the bus driver for any issue.
6. Please inform if other travelers do not act according to our rules.
7. We will dispose our litter. tissues, napkins etc. outside the bus. Not inside the bus please.

FAQ’s

Voucher Certificates

1. Voucher certificates offered by KDev Touristic can be used with multiple purchases and are linked to your email ID. However, vouchers are non-transferable and non-refundable.
2. The validity of voucher may differ from case to case. The effective validity is as stated on the voucher.
3. Redeeming only one voucher certificate per transaction is possible. Voucher certificates can not be used in combination with any other promotions.
4. KDev Touristic does not keep track of voucher usage. Hence it is the sole responsibility of you to maintain the confidentiality of your voucher certificate.
5. In case of any suspicious activity, voucher certificates may be disabled at the discretion of KDev Touristic without any prior notice.

Introduction

1. This terms and conditions section is identified for KDev Touristic’s all services, packages and sales according to German laws § 651 a Abs. 1 BGB. When the reservations, bookings and other services that may be included are being processed via e-mail, in person or over the phone, all participants agree that they confirm the stipulation.
2. This agreement is between the participants and KDev Touristic.
3. In addition, in this terms and conditions  “we”-“us” or “our” refers to KDev Touristic and “you” refers  to potential or current participants.
4. Booking is only carried out via KDev Touristic website by registering online and further following the necessary steps specified.
5. This contract between you and KDev Touristic will be completed with the confirmation of reservation.
6. This contract is not valid for the reservations that are made 7 days or less before the trips; in this case the contract will be accepted valid by the confirmations via email or phone.
7. For the participants who make more than one reservation, they are accepted responsible for the other participants as well as themselves.
8. The controls of the reservation and all other travel information belong to the participants and KDev Touristic is not responsible for any problems caused by them. Thus, participants do not have the right to require a refund and such.

Payment Instructions

1. Participants must complete the full payments by any of the methods we offer in order the ensure their seats.
2. All payments must be completed in Euros and KDev Touristic cannot be held responsible of the transfer fees. The required amounts must be paid in full.
3. After the full payment is completed, the seat certainty will depend on the bus seats’ availability. KDev Touristic highly recommends the early registration and payment.
4. KDev Touristic will send all participants a reservation number for the confirmation of the reservation. This number will be required in order for the participants to take place in the trips. The number that we send to all participants must be printed and with the participants during the trips. KDev Touristic coordinators will check these papers when letting you in the bus. If there are any problems with this paper or any other documents that we require you to have with you, the coordinators have the right to cancel your participation.
5. We do not accept installment. If the installment is agreed upon in some exceptions, this must be specified in the booking confirmations. Each payment must be done in the dates agreed upon. If the payment is not done in the date of agreement, the reservation will not be ensured. If the participant decided to cancel the participation after meeting the requirements of cancellation policy, the refunds will be done in the next 2 days.

Baggage Allowance

1. Luggage allowance is one luggage and one hand luggage per person. Exceptions can be made when appropriate and agreed upon. The requirements are as shown:
   • Hand luggages must be max.40cmx30cmx10cm and max. 5kg
   • For 2-3 days trips, the luggage allowance is 1 luggage of max. 20kg and a hand luggage of 5kg per person.
2. Luggages that are given to the bus carriage will not be accessible during the trip and only will be accessed when we arrive to our hotels/hostels. There may be complications and damages if this rule is broken and KDev Touristichas the right to take legal steps in this matter.
3. Participants may leave their belongings in the bus during the trips but passports, documents, perfumes, electronics and all other valuable belongings are recommended to be with the participants at all times. KDev Touristic cannot be held responsible of any problems in this matter.
4. KDev Touristic do not permit animals, dangerous goods or illegal possessions. The outcomes of carrying such objects will belong to the participants.
5. Participants are responsible for the forgotten or damaged objects.

Extra Activities

1. Participants have the opportunity to join activities that will be announced by KDev Touristic. ( e.g; Boat Party-Boat Tour-Pub Crawl). These activities are not included in the total price of the trips.
2. The activities mentioned will be run by the local firms of that country and all participants who want to take part in extra activities must follow the terms and conditions of that country/firm.
3. Participants may cancel the activities 14 days before the trip. There will be no refunds or cancellations if the time period given is not followed.
4. Tickets for the activities will be given to the participants during the activity day or at the activity place.
5. The activity tickets belong to the participants after they are given by KDev Touristic and there will be no refunds after this point.
6. Participants must be in the meeting point at the exact time announced by KDev Touristic coordinators. Participants do not have the right to require a refund or cancellation if they are not present.

Passenger Responsibilities

1. It is the responsibility of each participants to keep the necessary documents with them at all times through the trips. (Passport, visa, travel insurance, travel documents etc.) Passports are being checked while getting on the bus. If there are problems with any participants’ documents, KDev Touristic is not responsible of the departure delays, or participant cancellations.
2. Participants are responsible of being present in the meeting point and time that KDev Touristic announces before the trips via e-mail or/and social media accounts. KDev Touristic is not obligated to wait for any late participants and all participants agree to this.
3. Participants cannot require a refund or cancellation due to being late to the bus or missing it. All participants must be present 15 minutes before the bus departure.
4. All participants must follow the KDev Touristic coordinators’ announcements throughout the whole trip. Participants are expected to be in the bus or in the meeting points at given times. KDev Touristic is not responsible or obligated to assist of participants’ latencies and such.
5. KDev Touristic team members are always accessible during the trips and are obligated of being helpful to all participants. However, participants do not necessarily travel around as a group and they are responsible of their own activities. Only the tour guided events can be carried out as a whole group of all participants. Others can be done with the participants’ wills and choices. KDev Touristic must be informed about any physical handicaps beforehand and is not obligated to provide any services in this matter.
6. KDev Touristic is not responsible of your personal belongings. Under all circumstances, participants agree that they are responsible for any loss and such.
7. KDev Touristic’s team members can take precautions and/or make changes on the trip plan depending on circumstances. All participants are obligated to agree upon the changes and know that our team members always make decisions for you and for your safety.
8. All participants agree to follow the regulations specified in this terms and conditions, the visiting countries’ laws and customs regulations throughout the whole trip. In the case of misbehavior, KDev Touristic has the right to cancel the participations without being have to process a refund and such. Participants who break the rules will have to continue the trip or go back to their departure cities by themselves and cannot require any other services of KDev Touristic.
9. The sections above clearly requires a full personal responsibility and in the case of misbehaviors KDev Touristic is not obligated of defending any participant.
10. When you attend to an KDev Touristic trip, you agree to have your photos taken as a group and such for the use of advertisement on our social media. These photos are only for social media, our website and fliers. If you do not wish to take part in any photos or videos, you may talk to us beforehand and stay out of the frames.
11. KDev Touristic do not provide the participants with any travel insurances and highly recommends its participants to have one.
12. CHANGE OF DEPARTURE PLACE: If there are less than 10 participants from a departure city, the departure point will be cancelled. The travellers will be informed 3 days before the trip. In this case, the travellers have the option to get to the next departure city or get the full amount of money back.
13. DISTURBANCE BY TRAVELER: All of our students are very kind and friendly and we never had any problems. But due to business reasons we have to inform you in advance: If someone of our participants disturbs the trip or other participants and does not stop to do so despite our warnings, KDev Touristic has got the right to immediately cancel the trip for this participant. This means he/she will be sent home and has to pay the costs by himself/herself.

Tour Description

1. KDev Touristic provides its participants with the round trip service by rented busses. In addition, it provides the hotel/hostel accommodation for trips that are more than one day duration. One day trips do not contain any accommodation services. Accommodations are usually provided in 2, 3, 4,5,6,8 people per room depending on the hotel/hostels. Room planning is under the control of KDev Touristic personal.
2. Room changes, switching rooms etc. cannot be guaranteed or promised and they depend on the accommodation conditions. A room for 2 requires extra fee and the payment is done over KDev Touristic’s website. If the website does not lead you to the extra fee payment page, you must contact us before the trip.
3. KDev Touristic has the right to either cancel or delay the trips under unexpected circumstances and does a full refund to all participants in such cases.
4. There will be an KDev Touristic team leader at all trips. The leader will give all participants information about the trip, helps you with any possible problems and can give you recommendations on where to see in the cities to be discovered. However, note that the leader is not a tour guide and not responsible of the historical and/or detailed information of the cities.